Privacy Policy

1. Who We Are

ClearLock is the developer and publisher of the ClearLock Android device control application and its associated Windows installer. You can contact us at support@clearlockapp.com.

2. Information We Collect

We collect the minimum information necessary to operate:

• Purchase data — When you purchase a license, our payment processor handles your payment details. We receive only your email address and order confirmation. We do not store payment card information.
• Support correspondence — If you contact us by email, we retain your messages and email address to respond to your request.
• Server access logs — Standard web server logs (IP address, timestamp, file requested) are recorded when the installer is downloaded. These are used solely for security monitoring.

3. What We Do Not Collect

The following is never collected, stored, or transmitted by ClearLock:

• Browsing history or app usage on any device
• Keystrokes, messages, or any text entered on a device
• Location data
• Photos, files, or any content on a device
• Any behavioral, usage, or telemetry data whatsoever

All blocking enforcement occurs locally on the device. No activity data is sent to us or any third party.

Temporary Unlock Requests. When a supervised user requests a temporary unlock, the request and the administrator's approval or denial are handled entirely on-device (or directly between the paired devices). ClearLock does not receive, store, or transmit these requests or their contents.

4. How We Use Your Information

We use the information we collect solely to: fulfill and verify your license purchase; deliver the installer; respond to support requests; and send transactional emails related to your purchase. We do not use your information for advertising, analytics, or any other purpose.

5. Disclosure of Information

We do not sell, rent, trade, or share your personal information with any third party for marketing or commercial purposes. We may disclose information only: (a) to our payment processor, to the extent necessary to process your transaction; (b) if required by law, court order, or binding governmental request; or (c) to protect the rights, property, or safety of ClearLock, its users, or the public.

6. Third-Party Payment Processing

Payments are handled by a third-party payment processor. Their privacy practices are governed by their own privacy policy, which we encourage you to review. We have no control over and accept no responsibility for the data practices of our payment processor.

7. Data Retention

We retain purchase records for as long as reasonably necessary to honor warranties, process refunds, and comply with legal obligations. Support correspondence is retained for up to two years. You may request deletion of your personal data at any time by emailing support@clearlockapp.com, and we will comply to the extent permitted by law.

8. Security

We take reasonable measures to protect the limited personal information we hold. However:

9. Children

ClearLock is purchased and configured by adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

10. Limitation of Liability

11. Your Rights

You may request access to, correction of, or deletion of the personal data we hold about you by contacting us at support@clearlockapp.com. We will respond within a reasonable time and comply to the extent required by applicable law. We reserve the right to verify your identity before fulfilling any such request.

12. Changes to This Policy

We may update this Privacy Policy at any time. Changes take effect when posted, with the updated date shown at the top of this page. Your continued use of ClearLock after any change constitutes your acceptance of the updated policy. If you do not agree, your sole remedy is to stop using ClearLock.